BOOKING POLICIES

Allow for 16 people including children (unless the Property Manager approves more guests)

Guests must be 21 years or older upon date of check-in

Children are always welcome!

4PM CST

11AM CST (Property Manager must approve late check-out)

No Pets Please

No Smoking Please

Please be courteous of neighbors. Outside quiet time starts at 10pm.

Reservation confirmation upon receipt of a 50% down payment and a signed rental agreement.

Personal check or bank wire

The Initial Deposit (50% of total amount due at signing) must be delivered to and accepted by the Company in order to secure customer’s reservation and create a binding agreement. If the time of stay requested is not available at the time of Company’s receipt of initial deposit, the Company shall return the initial deposit to Client and this Agreement shall be of no force or effect.

The Client has 2 options for refund of the Initial Deposit (50% of total amount due at signing):

1. The initial deposit, less any deductions allowed under this agreement, shall be returned to Client within 30 days after the end of client’s stay. Client must cancel a reservation with 90 days’ notice prior to their arrival date in order to receive a refund of 100% of the initial deposit, with the exception of Christmas weeks. During Christmas weeks, Client shall give 120 day notice prior to their arrival date in order to receive a refund of 100% of the initial deposit.
2. The initial deposit, less any deductions allowed under this agreement, shall be returned to Client within 30 days after the end of client’s stay. Client must cancel a reservation with 60 days’ notice prior to their arrival date in order to receive a refund of 60% of the initial deposit.

If Client fails to give the above notices, all sums paid shall be NON- REFUNDABLE, with the following exceptions:

1. If the Premises are uninhabitable for all or part of Client’s time of stay due to casualty, loss, acts of God or other cause, Client may either be refunded all money previously paid or Client may re- schedule its time of stay as its sole remedies.
2. If the property is unavailable due to the sale of the property and the new owner is unable to accommodate stay, Client shall be refunded 120%of the initial deposit.
3. If Client desires to cancel a reservation, but finds a replacement renter acceptable to the Company, for Client’s specified time of stay, the Company shall apply the sums previously paid by the Client to the account of the replacement renter. In this event, such replacement renter shall be solely responsible for reimbursing the Client for any such amounts.

Mexican IVA tax applies, which is 16%

100% refund for cancellations more than 60 days before check-in date

Our bilingual concierge (Francisco) will arrange for airport transportation to and from the Villa. Please provide him with arrival details and he will coordinate with airport pick-up with a professional transportation company.

Punta Mita is one of the safest places in Mexico. The greater Puerto Vallarta tourist area does not have issues related to Northern Mexico or Mexico City. Punta Mita has excellent security staff and our villa is 50 yards from the security gate of the Lagos Del Mar Estates Development. All guests must show security clearance at the main gate and again at the Lagos del Mar Estates security gate. There are cameras at the beach and elsewhere on the property. Punta Mita has security guards in vehicles and on foot performing their rounds 24 hours each day.

The Villa has a water purification system that purifies the water in the house and is safe to drink. Bottled water is also available, and most guests prefer to use the bottled water provided by the house and elsewhere.